Privacy Policy

PRIVACY POLICY

Last Updated: October 2, 2026

This privacy policy (“Privacy Policy”) describes how and why THE KEEPER OF THE MEMORIES, LLC (“Company,” “us,” “our” or “we”) collects, uses, discloses, protects, and otherwise processes your personally identifiable information (“Personal Information”) when you visit www.thekeeperofthememories.com (the “Website”), make downloads on the Website, purchase one of our products, or interact with us in other related ways (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy. The use of information collected through our Website shall be limited to the purposes under this Privacy Policy and our Terms of Service, (collectively, the “Terms”). This Privacy Policy does not apply to the practices of companies or websites that we do not own or control. See Section 11 for your state privacy rights.

BY USING THE SERVICES, YOU AGREE YOU HAVE READ, UNDERSTAND, AND ACCEPT OUR TERMS. IF YOU DO NOT AGREE TO BE BOUND BY THE TERMS, DO NOT USE THE SERVICES.

1. WHAT INFORMATION DO WE RECEIVE?

We may receive Personal Information directly from you, from third parties, and automatically through your use of our Services. We may combine information received from or about you from these various sources.

Personal Information you disclose to us.

The Personal Information that we receive and use varies depending on how you interact with us. We receive and store any information you knowingly provide to us when you make a purchase, subscribe to our communications, or fill out any online forms. The Personal Information we collect may include the following:

• Contact Information including, but not limited to, your name, email address, phone number, and address;
• Order Information such as your name and order details (for example, what you purchased) that we may receive from teacherspayteachers.com when you buy one of our products;
• Customer Support Information including the information you choose to include in communications with us, for example, when sending a message through the Services;
• User-Generated Content such as product reviews, comments, or other content (including photos, videos, and text) that you choose to post or submit through the Services.
• Usage Data such as device and usage information, IP address, browser and device characteristics and history, operating system, language preferences, referring URLs, device name, date and time stamps, and general location inferred from your IP address.

We may record, read, copy, disclose, and use customer support communications (such as emails, chat messages, and phone calls) that you transmit to us for the purposes of providing and improving our Services, training our support team, and ensuring quality assurance. We will not disclose such communications to third parties except as described in Section 4 of this Privacy Policy.

2. COOKIES

We may use cookies for various reasons, including to optimize and personalize your browsing experience, analyze Website analytics, save your preferences and settings for future use, serve advertisements based on your interests, support affiliate marketing, and enable you to post comments on the Website. Cookies are small text files that a web server places on your device. They are uniquely assigned to you and can only be read by a web server in the domain that issued them. Cookies cannot be used to run programs or deliver viruses to your computer.

We use both first-party cookies, which we set directly, and third-party cookies, which are set by our partners and service providers. We may also permit these third parties to use cookies on our Website to better tailor the services, products, and advertising available on our Website and other websites.

Most browsers are configured to accept cookies by default, however, you can adjust your browser settings to remove or reject cookies through your browser’s built-in controls. Your cookie and advertising preferences may be browser- and device-specific, meaning you may need to update your preferences separately on each browser and device you use to access the Services.  Please note that removing or blocking cookies may negatively affect your user experience and may cause certain features and general functionality to work incorrectly or become unavailable. Additionally, blocking cookies may not completely prevent the sharing of information with third parties, such as our advertising partners. For more general information about cookies and how to manage or disable them, you may visit https://allaboutcookies.org/.

Some features of the Website may use Flash cookies, which are small files stored locally on your computer by websites that use Adobe Flash Player. Flash cookies may store data such as preferences, settings, and usage information, including which pages you visit. Unlike traditional cookies, Flash cookies are not managed through your browser but locally on your computer.

When you leave a comment on the Website, you may opt in to saving your name, email address, and website in cookies for your convenience so that you do not have to enter those details again when leaving another comment.

Cookies We Use:

• Strictly Necessary Cookies. These cookies are essential for the Website to function and cannot be disabled. They enable core functionality such as cookie consent management and basic site operation.
• Performance Cookies. These cookies are associated with our analytics suite and help us understand how visitors interact with the Website. We use this data to analyze Website usage and improve performance.
• Functionality Cookies. These cookies enable enhanced functionality and personalization, such as storing your localization preferences and remembering your preferences across visits.
• Targeting Cookies. These cookies are used by us and our advertising partners to build a profile of your interests, deliver relevant advertisements, and measure the effectiveness of advertising campaigns.

We do not control third parties’ collection or use of your information for interest-based advertising, but these parties may offer ways to opt out. We may work with network advertisers, ad agencies, analytics service providers, and other vendors to serve advertisements on the Website and in connection with the Services; to serve our advertisements elsewhere online; and to provide us with information regarding use of and traffic on the Website and in connection with the Services. These advertisements may be tailored based on information collected automatically (through tracking tools like cookies and web beacons) about your activities in connection with the Website and other websites you visit, over time and across different devices, and across the various websites and platforms you visit. If you would prefer not to have your online activity tracked for purposes of receiving interest-based advertising, you can opt out with the NAI Consumer Opt-Out tool or the About Ads option.

Use of Web Beacons and Pixels.

In conjunction with cookies, third parties may use web beacons, also known as clear GIFs, web bugs, or pixel tags, to collect general information about your use of the Website, monitor user activity, and track customer behavior data. This information may be used by ad networks to tailor advertising based on your behavior and interests.

We may use social media pixels to track and collect general information about your use of the Website in compliance with applicable social media platforms for purposes including promoting products, tracking conversions, remarketing, and running targeted advertisements. Third parties, including Facebook, may use their own cookies, web beacons, and other technologies to collect and receive information from the Website for targeted advertising. You may see our advertisements on platforms such as Facebook or YouTube after visiting the Website.

Do Not Track Signals. Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Our Services do not respond to Do Not Track signals at this time.

3. HOW DO WE USE YOUR INFORMATION?

We process your Personal Information for a variety of reasons, depending on how you interact with the Services, including:

• Providing Products and Services. We use your Personal Information to provide you with the Services, respond to customer support inquiries, and enable you to post reviews.
• Marketing and Advertising. We use your Personal Information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your Personal Information to better tailor the Services and advertising on our Website and other websites. We may also use your Personal Information to provide you with offers and promotions from our partners and/or our affiliates in exchange for a commission, without additional cost to you.
• Website Improvement and Optimization. We use your Personal Information, including device information such as your IP address and browsing activity, to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
• Security and Fraud Prevention. We use your Personal Information to detect, investigate or take action regarding possible fraudulent, illegal, or malicious activity.
• Communicating with you. We use your Personal Information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
• Employment Applications. If you seek employment with us, we may use your Personal Information to evaluate you as a candidate.
• Social Sharing. We use your Personal Information to help you share your content, products, services, and your experience with us with your friends and followers on social media.

Sensitive Personal Information.

We do not process, collect, sell, or share sensitive personal information such as Social Security numbers, racial or ethnic origin, political opinions, religious beliefs, health data, or criminal history (“Sensitive PI”). We collect payment information (including credit card numbers) as transaction information necessary to process your purchases. We process payment information solely for the purpose of completing transactions and do not use it for any other purpose. We do not use or disclose Sensitive PI for the purpose of inferring characteristics about you. We also do not use or disclose Sensitive PI for purposes that would require offering the right to limit under California law. If this changes, we will provide separate notices and, where required, offer the right to limit use and disclosure. Please do not submit any Sensitive PI to us.

Profiling and Automated Decision-Making.

We do not use automated decision-making that produces legal or similarly significant effects without human involvement. Where we use profiling for targeted advertising or marketing optimization, you may opt out as described in this Privacy Policy.

4. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your Personal Information with third-party vendors, service providers, contractors, or agents (collectively, “third parties”) who perform services for us or on our behalf and require access to such information to do that work. 

We do not sell or disclose any Personal Information about you to any third party except to provide you with products or services you have requested, where we have your consent, or under the circumstances listed below:

• With third parties who perform services on our behalf such as IT management, payment processing, data analytics, customer support and cloud storage. These third parties are bound by contractual obligations to keep your information confidential and may use your Personal Information only to provide the requested services.
• With business and marketing partners, including Teachers Pay Teachers, to provide services and advertising to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
• With our affiliates for purposes of internal administration, providing the Services, and coordinating business operations that directly support the Services.
• In response to subpoenas, court orders, or legal process, from law enforcement agencies or state and federal regulators, or as otherwise required by law, including to comply with state or federal regulations related to copyright infringement lawsuits or any other legal claims related to the Website.
• To assert or defend our legal rights, including fraud prevention, enforcing this Privacy Policy and our Terms of Service, and for billing and collection purposes.
• To protect the rights, property, or safety of us or other persons, including to detect, prevent, or otherwise address fraud, security, or technical issues, or other activity that is illegal or legally actionable.
• In connection with an actual or proposed corporate merger, acquisition, asset purchase, or other transaction or proceeding involving all or part of the business or assets to which the information pertains. In such circumstances, your Personal Information will be transferred to the acquiring party in accordance with this Privacy Policy. We will notify you of such ownership changes as well as the rights you have regarding your Personal Information.
• We may also disclose aggregate, anonymized, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

Sale/Share/Targeted Advertising Disclosures. We do not sell Personal Information for money. We may “sell” or “share” Personal Information as those terms are defined by certain U.S. state privacy laws by allowing advertising, social media, and analytics partners to collect Personal Information via cookies or similar technologies in our Services for cross-context behavioral advertising and measurement. You may opt out of such “sale,” “sharing,” and “targeted advertising” at any time by contacting us at cristi@thekeeperofthememories.com or by using the “Do not sell or share my personal information” link in the footer of the Website.

5. USER GENERATED CONTENT

The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We do not control who will have access to the information that you choose to make available to others and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. While we take reasonable steps to protect the Services, we are not responsible for the actions of third parties who access information you have voluntarily made public through the Services. If you leave a comment, the comment and its metadata may be retained indefinitely so that we can recognize and approve follow-up comments automatically instead of holding them in a moderation queue. Should you choose to interact with us on social media or through comments, please note that you will be voluntarily disclosing that information, and it may become public and be collected and used by others. We have no control over, and take no responsibility for, the use, storage, or dissemination of such publicly disclosed information by others, and such interactions do not subject us to liability related to misuse of your information by third parties.

6. MARKETING COMMUNICATION PREFERENCES

We comply with the CAN-SPAM Act of 2003 and do not send misleading marketing communications. You can opt out of receiving marketing emails at any time. If you do not want to receive promotional messages about our products and services, you may unsubscribe from those emails by clicking the link in the footer of such promotional email. Alternatively, you may email us at cristi@thekeeperofthememories.com and ask to be removed from our email list. It may take up to seven (7) days for us to remove your email from our list. Even after that time, we may continue to send you email communications related to your transactions with us, including communications regarding account notifications, purchases, billings, shipments, returns, customer support questions and similar information regarding your use of the Website and Services.

If you are located in the European Union or the European Economic Area, you will only be subscribed to our marketing emails after you have affirmatively consented to receive them, in accordance with the General Data Protection Regulation. If you are not located in the European Union or the European Economic Area, you may be automatically subscribed to receive our marketing emails when you opt in to receive any of our free products or services and/or purchase any products or services through our Website. Regardless of your location, you may unsubscribe from our marketing emails at any time as described above.

7. THIRD PARTY WEBSITES

THE WEBSITE AND/OR SERVICES MAY CONTAIN LINKS TO THIRD-PARTY OWNED AND/OR OPERATED WEBSITES. WE ARE NOT RESPONSIBLE FOR THE PRIVACY PRACTICES OR THE CONTENT OF ANY THIRD-PARTY WEBSITE. We suggest that you contact these third parties directly for information regarding their privacy, security, and data collection and distribution policies prior to providing them with any information. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may be viewable by other users of the Services and/or users of those third-party platforms. We are not responsible for managing third-party communications; if you no longer wish to receive communications from a third party, please contact that third party directly. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Third-Party Service Providers. We partner with third-party service providers that help us operate and improve our Services. These include:

• CMI Marketing, Inc., d/b/a Raptive: (“Raptive”) is a service provider of the Website for the purposes of placing advertising on the Website, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement.
• Google Analytics: We use Google Analytics to help us understand how our users engage with the Website. You can read more about how Google uses your Personal Information by visiting: Privacy Policy – Privacy & Terms – Google
• Teachers Pay Teachers: The Company sells its products on teacherspayteachers.com (“TPT”), a third-party marketplace platform operated by Teacher Synergy LLC. If you purchase a product from the Company, you complete that transaction directly with TPT, including providing your payment, billing, and account information to TPT, and TPT processes that transaction under its own privacy policy and terms of service, not the Company’s. When you place an order for one of our products, TPT shares with us certain order details, including what you purchased and your name, city, state, and zip code, so that we can identify and fulfill your order and respond to related customer support inquiries. We do not receive your payment card information, billing address, or email address from TPT as part of this process, unless you separately choose to share it with us (for example, by contacting us directly). We encourage you to review TPT’s Privacy Policy to understand how TPT collects, uses, and protects your information.
• Kit: We use Kit, an email service provider to manage our email list and send newsletters and other marketing communications. If you subscribe to our emails, the information you provide, such as your name and email address, is stored and processed by Kit on our behalf. Kit may also collect information about your interactions with our emails, such as whether you open an email or click a link, to help us understand engagement and improve our communications. You may unsubscribe from our emails at any time by clicking the “unsubscribe” link included in each email. To learn more about Kit’s data practices, please review Kit’s Privacy Policy.
• Social Media: Social media accounts and sharing options are available on this Website. If you choose to interact with us on social media platforms (such as Facebook, Twitter, YouTube, or Pinterest), you will be voluntarily disclosing Personal Information that may become public. We have no control over, and take no responsibility for, the collection, use, storage, or dissemination of information you disclose publicly through these platforms. Social media sites may also track your Personal Information. You may opt out of targeted advertising directly through the ad settings of these platforms. Opting out of targeted advertising does not mean you will stop receiving advertisements; it means the advertisements you see will not be tailored to your interests.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

How long we retain your Personal Information depends on several factors, including whether we need the information to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies. We retain Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When we no longer have a legitimate business need to process your Personal Information, we will either delete or anonymize such information. If deletion is not immediately possible (for example, because your Personal Information has been stored in backup archives), we will securely store your Personal Information and isolate it from any further processing until deletion can be completed.

Without limiting the foregoing, we will delete or anonymize your Personal Information upon the earlier of: (a) your request submitted in accordance with Section 11 of this Privacy Policy; (b) our decision to cease using our existing data providers; (c) our decision to discontinue the Services or cease business operations; or (d) our determination that the data is no longer needed to provide you with the Services, is too costly to maintain, or has become outdated.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical, organizational, and administrative safeguards designed to protect the security, confidentiality, and integrity of Personal Information we process. Despite our safeguards and efforts to secure your information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures or misuse your information. Transmission of Personal Information to and from our Services is at your own risk. If we become aware of a data breach affecting Personal Information, we will investigate and provide notifications to individuals and/or regulators as required by applicable law.

If we determine or reasonably suspect a security incident affecting the Website or Services, including unauthorized access, acquisition, or disclosure of Personal Information, we will investigate, contain, remediate, and where appropriate or required by law, report the incident and notify affected individuals and applicable authorities without undue delay. We will cooperate with law enforcement and may provide notice by email and/or on the Website, as permitted by law.

10. DO WE COLLECT INFORMATION FROM MINORS?

The Services are intended for use by adults. While our Products may include content designed for use by children (such as printable activities, worksheets, and educational materials), the Website and the purchasing, downloading, and account features of the Services are directed at adults, including parents, guardians, and educators, and are not intended to be accessed or used by minors. By using the Services, you represent that you are at least 18 years old.

In accordance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect, solicit, or maintain Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13, we will take commercially reasonable steps to delete that information promptly. If you are a parent or guardian and believe that your child under 13 has provided us with Personal Information, please contact us by emailing cristi@thekeeperofthememories.com with “Minor Data Collected Notification” in the subject line so that we can take appropriate action.

11. YOUR PRIVACY RIGHTS

Depending on your state of residence, you may have certain rights with respect to your Personal Information under applicable law, including:

1. Right to Know. You may have the right to request information about specific pieces of Personal Information we have collected about you, the sources from which we collect it, the purposes for which we use it, and the categories of third parties with whom we share it.
2. Right to Access. You may have the right to request a copy of the Personal Information we hold about you. 
3. Right to Delete. You may have the right to request that we delete Personal Information we collected from you, subject to exceptions.
4. Right to Correction. You may have the right to request that we correct inaccurate Personal Information.
5. Right to Opt out of “sale,” “sharing,” or targeted advertising. You may have the right to direct us not to sell or share your Personal Information, or use it for targeted advertising.
6. Right of Portability. You may have the right to receive a copy of the Personal Information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
7. Right to Withdraw Consent. Where we rely on your consent to process your Personal Information, you have the right to withdraw this consent.
8. Right to Restrict Processing. You may have the right to ask us to stop or restrict our processing of your Personal Information.
9. Right to Appeal. If we deny your request, you may have the right to appeal our decision.  
10. Right to Non-Discrimination. We will never discriminate against you for exercising any of your privacy rights.

Exercising Your Rights and Complaints. To exercise your rights or if you have complaints about how we process your Personal Information, please contact us by emailing us at cristi@thekeeperofthememories.com. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us, or lodging a complaint with your local data protection authority.

Verification and Authorized Agents. We will verify your request using information associated with your interactions with us and may request additional information only as reasonably necessary to confirm your identity or authority, as permitted by law. If you submit a request through an authorized agent, we may require proof of authorization (for example, signed permission from you or a valid power of attorney). For requests to know/access, delete, or correct, we may also require you to verify your identity directly with us. For requests to opt out of “sale,” “sharing,” or “targeted advertising,” we will accept authorized agent requests upon sufficient proof of authority and will not require you to verify your identity directly as a condition of processing. We will not collect or use Personal Information beyond what is reasonably necessary to verify and process your request.

California Privacy Rights. California residents have the additional right to:

• Know the categories of Personal Information we have collected, the categories of sources, the business or commercial purposes for collection or sharing, the categories of third parties to whom we disclose Personal Information, and the specific pieces of Personal Information we maintain about you;
• Opt-out of the “sale” or “sharing” of Personal Information for cross-context behavioral advertising;
• Limit the use and disclosure of Sensitive Personal Information to what is necessary to provide requested services (if applicable); and
• Receive information about financial incentives, if offered.

Notice at Collection (California and similar laws).

We collect the following categories of Personal Information: Identifiers (e.g., name, email, IP address), Commercial Information (e.g., payment details, credit card information, and purchase or transaction history), Internet/Network Activity, General Geolocation Data, and Inferences. We collect these categories from you, your devices, our service providers, third parties (e.g., ad networks and analytics providers), and affiliate partners for the purposes described in Section 3. We may disclose these categories to service providers and contractors for business purposes and may “sell” and/or “share” Personal Information for cross-context behavioral advertising and engage in “targeted advertising” as described in this Privacy Policy. We retain Personal Information for the periods described in Section 8.

Financial Incentives. We may offer discounts, promotions, loyalty programs, sweepstakes, or other benefits in exchange for your participation in marketing programs, reviews, surveys, or similar activities that involve the collection, retention, use, disclosure, or sale/sharing of Personal Information. Participation in such programs is voluntary, and you may withdraw at any time by following the instructions associated with the applicable program or by contacting us at cristi@thekeeperofthememories.com. Any financial incentive or price or service difference related to such programs is reasonably related to the value of the Personal Information provided to us.

“Shine the Light.” California Civil Code § 1798.83 permits California residents to request, once per year and free of charge, information about the categories of Personal Information (if any) we disclosed to third parties for their direct marketing purposes in the prior calendar year and the names and addresses of those third parties. To submit such a request, contact us using the information in Section 16.

California Minors’ Content Removal. If you are a California resident under 16, you may request removal of content you publicly posted by contacting us using the information in Section 16 and identifying the content. We will make the content no longer publicly visible on the Services, but complete removal (e.g., from caches or archives) may not be possible.

Categories of Personal Information Collected and Used. Identifiers (e.g., name and email address), Commercial Information (e.g., products purchased, purchase amounts, redemption and return history), Internet or Electronic Activity (e.g., interactions with our emails and links), and User‑Generated Content submitted for reviews (e.g., photos, videos, text). We use this information to operate and administer the Services, prevent fraud and misuse, and communicate with you about promotions and rewards.

For purposes of clarity and transparency, the following categories of Personal Information are not collected by us: (a) Biometric Information, such as fingerprints, faceprints, voiceprints, or genetic and physiological activity patterns; (b) Professional or Employment Information, such as job history, previous employers, or performance evaluations (unless you are applying for employment with us); and (c) Education Information, such as records related to educational institutions, including grades, transcripts, or class lists.

12. GOVERNING LAW

This Privacy Policy, and your access to and use of the Services, as well as any dispute, claim, or controversy arising out of or relating to them, will be governed by and construed in accordance with the laws of the State of Pennsylvania, without regard to conflict-of-law rules or principles (whether of Pennsylvania or any other jurisdiction) that would result in the application of the laws of any other jurisdiction. Any dispute between the parties that is not subject to arbitration or that cannot be heard in small claims court will be resolved exclusively in the state or federal courts located in Beaver County, Pennsylvania, and the parties consent to the personal jurisdiction and venue of those courts. Please review the arbitration provision in Section 16 of the Terms of Service.

13. SEVERABILITY

If any part of this Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

14. INTERNATIONAL USERS

Our Services are operated from the United States and are primarily intended for users located in the United States. However, users from other jurisdictions may access the Website and interact with our Services. Please be aware that your Personal Information and communications may be transferred to, processed, maintained, and stored on servers and systems located in the United States and other jurisdictions where we or our service providers operate.

If you access the Website or Services from outside the United States, please be advised that the laws of the United States and other applicable jurisdictions may not provide the same level of data protection as the laws in your country or jurisdiction. By accessing or using the Website or Services, you acknowledge and agree that your Personal Information and communications may be collected, transferred, processed, disclosed, and stored in the United States and other jurisdictions in accordance with this Privacy Policy and applicable law.

European Economic Area, United Kingdom, and Switzerland. If you are located in the European Economic Area (“EEA”), the United Kingdom, or Switzerland, you may have additional rights under the General Data Protection Regulation (“GDPR”) or equivalent local data protection laws, including:

• The right to access, rectify, erase, restrict processing of, or port your Personal Information;
• The right to object to processing based on legitimate interests or for direct marketing purposes;
• The right to withdraw consent at any time where processing is based on consent; and
• The right to lodge a complaint with your local supervisory authority.

Our legal bases for processing your Personal Information include performance of a contract with you (for example, fulfilling orders placed through the Website), your consent (for example, for marketing communications), and our legitimate interests (for example, fraud prevention and improving our Services), provided that such interests are not overridden by your data protection rights. Your Personal Information may be transferred outside the EEA, including to the United States, where data protection laws may differ. We will take appropriate safeguards to ensure your Personal Information remains protected in accordance with this Privacy Policy and applicable law. To exercise any of these rights, please contact us at cristi@thekeeperofthememories.com.

15. UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by the “Last Updated” date at the top of this document, and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy occasionally. If the changes materially affect your rights, we will provide additional notice and, where required, obtain your consent.

16. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

We welcome your comments and questions regarding our privacy policy. If you have any questions about this Privacy Policy, or if you need this Privacy Policy in an alternative format due to a disability, please contact us at:

THE KEEPER OF THE MEMORIES, LLC

cristi@thekeeperofthememories.com